When you stay at Hotel Luma by Kavia Cancun, you'll be just a 5-minute drive from Plaza Las Americas and Puerto Cancun Marina Town Center. You'll have free perks like WiFi and self parking. Also, Ultramar Ferry Puerto Juárez and Langosta Beach are within a short drive. Fellow travelers say great things about the helpful staff and location.
Languages
English, Spanish
At a glance
Hotel size
54 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
No pets or service animals allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Onsite garage
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
50-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Bed sheets provided
What to enjoy
Individually furnished
Freshen up
Private bathroom
Shower only
Soap and shampoo
Towels
Toilet paper
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Fees & policies
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Luma by Kavia
Luma By Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel
Hotel Luma by Kavia Cancun Cancun
Hotel Luma by Kavia Cancun Hotel Cancun
Frequently asked questions
Does Hotel Luma by Kavia Cancun offer free cancellation for a full refund?
Yes, Hotel Luma by Kavia Cancun does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Luma by Kavia Cancun?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Luma by Kavia Cancun?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Luma by Kavia Cancun?
Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.
Is there an onsite casino at Hotel Luma by Kavia Cancun?
No, this hotel doesn't have a casino, but PlayCity Casino (6-min walk) and Royal Yak Casino and Sports Book (2-min drive) are both nearby.
Are there restaurants at or near Hotel Luma by Kavia Cancun?
Yes, there's an onsite restaurant.
What's the area around Hotel Luma by Kavia Cancun like?
Hotel Luma by Kavia Cancun is in Downtown Cancun, a short 2-minute walk from Las Palapas Park and 6 minutes' walk from Benito Juarez Municipal Building. Travelers give top marks for the hotel's prime location.
Hotel Luma by Kavia Cancun Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.4/10
Staff & service
8.2/10
Amenities
8.4/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Good
11 Dec 2024
OK for a night ....
Pretty basic, nofrills, few amenities. Close to bus station.
John ANDREW
John ANDREW, 1-night trip
Verified Hotels.com guest review
8/10 Very good
27 Sep 2024
Was clean, new looking. Within walking distance of the bus terminal. Lots of stores and restaurants nearby
Isela
Isela, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 Sep 2024
Shawn
Shawn, 3-night trip
Verified Expedia guest review
8/10 Very good
23 Sep 2024
I've stayed here before and I will be staying here again in the future. I was a bit disappointed by the elevator not running this trip, but I was only on the second floor. Also, it was a bit noisy this time due to construction being done next door - but the work is going very fast and shouldn't be a problem for long. It's very close to some great quesadillas and very good restaurants.
Melissa S
Melissa S, 10-night family trip
Verified Expedia guest review
6/10 Good
22 Sep 2024
Jordan
Jordan, 3-night trip
Verified Expedia guest review
6/10 Good
23 Aug 2024
Sean
Sean, 4-night trip
Verified Expedia guest review
6/10 Good
8 Aug 2024
This hotel is close to the ADO terminal, very convenient.
I spent one night, it was a Friday. I couldn’t sleep because I could hear a lot of people talking and loud music all night. It was very inconvenient to stay in this hotel. Also, the towels that they offered are very old and instead of being white, are grey!
Ana
Ana, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
3 Aug 2024
Great place to stay. They should be charging more cause i was very impressed.
Sir Lloyd
Sir Lloyd, 1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
25 Jul 2024
Excelente relación precio-calidad para pasar un día o dos en el centro de Cancún. Está a 400 metros de ADO, que es lo más conveniente.
DANTE LUIS PARMA
DANTE LUIS PARMA, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jul 2024
I had a great stay at Hotel Luma. The room and the bathroom was clean. The hotel is close to restaurants and shopping area.
marie
marie, 3-night trip
Verified Expedia guest review
8/10 Very good
1 Jul 2024
Pretty good
Pretty good location, spacious room but extremely noisy from the club and party hostel nearby. Service was rather inconsistent, on first night there was no water bottle or bath mat but there was on the second night
Verified traveller
2-night trip
Verified Hotels.com guest review
6/10 Good
23 Jun 2024
The hotel is situated in a great location, close to many restaurants, attractions, and grocery stores. The overall environment looks decent. I believe the building would benefit from regular maintenance. The check-in and check-out process was smooth, and the staff were friendly and helpful. I stayed at the hotel on a Saturday night and experienced a lot of noise late into the night, from 11 pm until the morning. It seemed like my window was facing a lounge or bar. If you are sensitive to loud noises, I would suggest requesting a room that does not face the lounge.
HENRY
HENRY, 1-night trip
Verified Expedia guest review
6/10 Good
21 Jun 2024
Fabián
Fabián, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 Jun 2024
Fabián
Fabián, 1-night trip
Verified Hotels.com guest review
6/10 Good
20 Jun 2024
HV Travels Houston
Good location, no central air conditioning, no refrigerator in room, I lost my key so when I asked for another one they charged me 100 peicos.
Vinod
Vinod, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
10 Jun 2024
Fabián
Fabián, 1-night trip
Verified Hotels.com guest review
6/10 Good
26 May 2024
Staff ruim. Cama dura. muito barulhenta. Custo benefício ok.
Jorge Bruno
Jorge Bruno, 1-night trip
Verified Expedia guest review
8/10 Very good
25 May 2024
dariyoush
dariyoush, 2-night trip
Verified Expedia guest review
10/10 Exceptional
8 May 2024
Really nice place to stay.
Nofrett
Nofrett, 3-night family trip
Verified Expedia guest review
8/10 Very good
30 Apr 2024
Great hotel for the price you pay
Thomas
Thomas, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 Apr 2024
Deep
Deep, 1-night trip
Verified Expedia guest review
4/10 Fair
28 Apr 2024
Había mucho ruido, las almohadas y camas son muy duras, fue una larga noche por incómoda
myriam
myriam, 1-night trip
Verified Expedia guest review
10/10 Exceptional
28 Apr 2024
Quick ck in clean room . Asked for quiet room it was much better on this side . The night club next door kept us awake before on last stay . This one was much better thanks
Norma
Norma, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
9 Apr 2024
Very nice!
I was very happy about my stay! The location is perfect! The staff was friendly! And it's super clean! The only problem is that it's right next to a club so it's hard to sleep well without earplugs but it's not their fault...
Julien
Julien, 3-night trip
Verified Hotels.com guest review
4/10 Fair
8 Apr 2024
Beaucoup
trop petit et aucune couverture, seulement un drap. Obligé de laisser nos valises par terre.
Quartier bruyant.