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Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

4.5 star property
Adults-only beachfront property with spa, near Playa Mujeres Golf Club

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Photo gallery for Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Sports facility
Presidential Suite, 1 King Bed | Living area
2 outdoor pools, pool umbrellas, sun loungers
Poolside bar
Unwind at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive, where luxury meets beachside bliss. Enjoy a private beach, 2 poolside bars, and international cuisine at one of the 9 on-site restaurants. With yoga classes and fitness activities like kayaking and volleyball nearby to keep you active or try your hand at golfing nearby; relax with a Thai massage or manicure/pedicure at the onsite spa.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 9 restaurants and 2 poolside bars
  • 7 bars/lounges
  • Full-service spa
  • 2 outdoor pools and 4 hot tubs
  • Nightclub
  • Outdoor tennis court
  • Fitness center
  • Sauna
  • Steam room
  • Free use of bicycles

Feel at home (6)

  • Private bathroom
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Preferred Club Junior Suite Ocean View Swim Out - Double

Terrace/patio

Preferred Club Junior Suite Ocean View Swim Out - Double

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Partial ocean view
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Preferred Club Master Suite Ocean Front

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • Ocean view
  • 108 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean View

Preferred Club Master Suite Ocean View | Balcony view

Preferred Club Master Suite Ocean View

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private outdoor hot tub
Air conditioning
Club Lounge
Free minibar items
  • Ocean view
  • 108 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite - Two Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite - Two Queen Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Ocean View - King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Ocean View - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Partial Ocean View - King

Junior Suite Partial Ocean View - King

Junior Suite Partial Ocean View - King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Partial ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Garden View - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Garden View - Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Garden View - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite - King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View - Double Beds

Balcony view

Junior Suite Ocean View - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • Ocean view
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front - King Bed

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Junior Suite Ocean Front - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Sea view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean View

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front - Double Beds

Premium bedding, in-room safe, desk, blackout drapes

Preferred Club Junior Suite Ocean Front - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Sea view
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean View Swim Out - King

View from room

Preferred Club Junior Suite Ocean View Swim Out - King

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Club Lounge
Free minibar items
Flat-screen TV
Pillow menu
  • Partial ocean view
  • 56 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front Private Pool

Preferred Club Master Suite Ocean Front Private Pool | View from room

Preferred Club Master Suite Ocean Front Private Pool

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Club Lounge
Free minibar items
  • Ocean view
  • 155 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Junior Suite Swim Out - Double Beds

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Junior Suite Swim Out - King Bed

Premium bedding, in-room safe, desk, blackout drapes

Junior Suite Swim Out - King Bed

Highlights

Furnished balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Free minibar items
Flat-screen TV
Pillow menu
Premium bedding
  • 56 sq m
  • Sleeps 2
  • 1 King Bed
Exterior

Excellence Playa Mujeres - Adults Only All Inclusive

  • Pool
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 1,033 reviews
The price is CA $844
CA $844 total
includes taxes & fees
Apr 18 - Apr 19
Excellence Playa Mujeres - Adults Only All Inclusive
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About the area

Map
Lote RTH-7-PM-II, Lte1, Mz 1, Smz 3, Punta Sam, QROO, 77400

What's nearby

  • Playa Mujeres Golf Club - 5 min drive - 2.0 km
  • Mujeres Beach - 12 min drive - 3.5 km
  • Isla Mujeres Ferry Terminal - 84 min drive - 12.6 km
  • Dolphin Discovery - 90 min drive - 17.9 km
  • North Beach - 98 min drive - 13.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive

Restaurants

  • ‪Isla Blanca - ‬13 min walk
  • ‪Flavors - ‬5 min drive
  • ‪Mar - ‬5 min drive
  • ‪Xtra Time - ‬16 min walk
  • ‪World Café - ‬15 min walk

About this property

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive

Putting you within a 10-minute drive of Playa Mujeres Golf Club, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offers a private beach where you can enjoy beach umbrellas, volleyball, and beachside drinks. 2 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Market Cafe, one of 9 restaurants, serves international cuisine and is open for breakfast and lunch. Other highlights at this luxurious property include 2 poolside bars, a nightclub, and a fitness center. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Bicycling
Fitness facilities
Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

DONE

Hotel size

    • 424 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)
    • Caters to adults only

Property amenities

Food and drink

  • 9 restaurants
  • 7 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • Free daily reception
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Basketball
  • Mini golf
  • Kayaking
  • Shopping
  • Golfing nearby
  • Scuba diving nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free bicycle rentals
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 5 buildings/towers
  • Built in 2014
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • 4 hot tubs
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Be entertained

  • IPod docking station
  • 42-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Shower/tub combination
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Secrets Spa by Pevonia has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Market Cafe - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves breakfast and lunch.
Oceana - This beachfront restaurant specializes in seafood and serves lunch and dinner. Open daily.
Seaside Grill - This restaurant specializes in international cuisine and serves lunch and dinner. Open 24 hours. Open daily.
Portofino - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Bordeaux - This fine-dining restaurant specializes in French cuisine and serves dinner only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Renovations and closures

This property is closed from April 15 2025 to December 15 2025 (dates subject to change).
The property will be renovating from April 15 2025 to December 15 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge
  • Dining venue(s)
  • Front desk
During renovations, the property will make every effort to minimize noise and disturbance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 65 per accommodation, per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Playa Mujeres Secrets
Secrets Playa Mujeres
Secrets Playa Mujeres Resort
Secrets Resort Playa Mujeres
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf
Secrets Playa Mujeres Resort Spa
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Secrets Playa Mujeres Golf Resort All Inclusive
Secrets Golf Resort All Inclusive
Secrets Playa Mujeres Golf All Inclusive
Secrets Golf All Inclusive
Hotel Secrets Playa Mujeres Golf & Spa Resort - All Inclusive
Secrets Playa Mujeres Golf Spa Resort All Inclusive
Secrets Playa Mujeres Resort Spa
Secrets Mujeres Inclusive

Frequently asked questions

Is Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive currently open?

This property is closed from April 15 2025 to December 15 2025 (dates subject to change).

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive offer free cancellation for a full refund?

Yes, Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yes, there are 2 outdoor pools.

Are pets allowed at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 65 per accommodation, per day. Service animals are exempt from fees.

Is parking offered on site at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yes, there's free valet parking.

What are the check-in and check-out times at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.

What is there to do at Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive and nearby?

Have fun with onsite activities like kayaking, volleyball, and cycling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, basketball, and volleyball. Indulge in a treatment at the spa and soothe your senses in one of the 4 hot tubs. Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive also has 2 poolside bars, 7 bars, and a nightclub, as well as a private beach, a sauna, and a steam room.

Are there restaurants at or near Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive?

Yes, there are 9 onsite restaurants, featuring alfresco dining, international cuisine, and garden views.

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have rooms with private hot tubs?

Yes, each room has a jetted bathtub.

Does Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive like?

Secrets Playa Mujeres Golf & Spa Resort - Adults Only - All Inclusive is in Playa Mujeres. Popular attractions include La Isla Shopping Mall, which is 28 minutes away by car.

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Reviews

8.8

Excellent

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Very good

Everything but the Food
The property is beautiful and clean!! Our room was spacious and also very clean. However, the design of the vanity in the restroom was a bit user unfriendly. Beside the fresh fruit, the rest of the food was mediocre. In my humble opinion, even the food in the nicer restaurants (seafood, Italian, Hibachi, etc.) was not very authentic or delicious. The drinks are also watered down- I suggest you taste your cocktail first. If you don't get easily frightened of leaving the resort, please do so. It is the only way to get decent, authentic, fresh food.
Roxana, 6-night trip
Verified Hotels.com guest review

6/10 Good

We had roaches in our room ! We called for room service and they placed us on hold for 15 mins. We hung up and called back and they answered and took our order. This property is closing soon for renovations I wish I knew that before booking because its needed.
Lorena, 4-night trip
Verified Expedia guest review

8/10 Very good

Blair, 3-night trip
Verified Expedia guest review

8/10 Very good

Great all inclusive quiet laid back relaxed
Iris, 4-night trip
Verified Expedia guest review

2/10 Poor

This property is very overrated and advertised wrong! Half the restaurants were not open and would rotate days being open. Coffee shop advertised being open 24 hours, was not. There was no sports bar, was "coming soon". The room was not very nice and foliage outside by patio with mosquitoes so could not use. The drinks at the pool were very diluted down... could do many shots and not even feel any alcohol. We were very disappointed with this property and vacation.
Joan, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

I absolutely love this would definitely be back
Isaiah A, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shanthan, 6-night trip
Verified Expedia guest review

10/10 Exceptional

Katlyn, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This place was beautiful and the staff and service was amazing.
Cody, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Amazing, scenic resort. Excellent food options. Great staff. Bonus free access to the family resort next door. No complaints at all. Would highly recommend!
david, 4-night romance trip
Verified Expedia guest review

8/10 Very good

My wife and I thoroughly enjoyed our stay with secrets. The staff, dining options and property were awesome. One suggestion would be to try and streamline the key collection/luggage process as we were told to be at rendezvous at 3 to collect our key, and it wasnt in sight. I had to go to the front lobby to request it. Overall 4.5 stars and we will definitely not hesitate to stsy at a secrets in the future.
Michael, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Khushboo, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing food and the staff was so helpful in every interaction! Had a great time!
Idayda, 3-night family trip
Verified Expedia guest review

8/10 Very good

Was great. Night life needs to be better.
Sarabi, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Neha Hemant, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Phenomenal service!!!
Kristelle, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was my second stay at this resort. I came back because the of beach. Beautiful soft sand, soft currents, and little seaweed. This resort is closing in April for renovations. There are a lot of things that need fixing. The staff works hard to make everyone happy. I'll be back.
Margaret, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Nicolas Joseph, 6-night trip
Verified Expedia guest review

2/10 Poor

Aisling Gertrude, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Prashanth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

The property needs an upgrade they will be closing on late spring for major upgrades. Despite needing cosmetic upgrades, the staff was excellent and the food offered quite a variety for all.
Stephen, 5-night family trip
Verified Expedia guest review

2/10 Poor

I Extremely Disappointing Stay at Secrets Playa Mujeres Golf & Spa Resort I am writing to express my extreme dissatisfaction with my recent stay at Secrets Playa Mujeres Golf & Spa Resort. My expectations for a relaxing and luxurious vacation were unfortunately met with a series of disappointments and inconveniences. From the moment I arrived, I experienced the following issues: Unacceptable Room Conditions: dirty room upon arrival, broken fixtures, pest infestations, persistent unpleasant odors, etc.] Subpar Service: a long wait times, unhelpful staff, unfulfilled requests, etc.] Disappointing Amenities: issues with amenities, e.g., overcrowded pools, malfunctioning equipment, unsanitary conditions, etc.] Noise Disturbances: loud music, construction, inconsiderate guests, etc.] Food Quality Issues]: unappetizing meals, unsanitary food handling, etc.] These issues significantly impacted my vacation and caused considerable stress and disappointment. I attempted to resolve these matters with the staff during my stay, but my concerns were not adequately addressed. As a result of this unacceptable exper I need all my money back because apart I came to get sick and my partner devoted to stress and how sanitary the whole place and the food are.
Wilmer nahum Pineda, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Extremely hospitable, friendly staff, with great food and amenities. Always a good day even in the rain.
Samuel, 6-night family trip
Verified Expedia guest review

8/10 Very good

Great Service, Beautiful Resort, but Food Could Be Better We recently stayed at Secrets Playa Mujeres the week before Christmas and had a wonderful, relaxing time. The resort is exceptionally clean, and the service was fantastic throughout our stay. A highlight was the food at Fusion, located in the neighboring Dreams resort—we highly recommend trying the beef tenderloin; it was phenomenal! The resort felt almost like a private getaway since it wasn’t crowded during our visit. We never struggled to find chairs at the pool or a Bali bed, and golf carts to and from the resort were always quick and easy. The pools were beautiful, and we were lucky to have great weather, with only one rainy day. The main downside of our stay was the food at Secrets, which was below average compared to other all-inclusive resorts we’ve visited. However, we understand the resort is undergoing renovations soon, and we’re hopeful that food quality will improve as part of the updates. Overall, Secrets Playa Mujeres offers a serene and service-oriented experience, with excellent amenities and the added bonus of access to the Dreams resort. If they can elevate the dining at Secrets, it will truly be a standout destination!
Karen, 4-night romance trip
Verified Expedia guest review

8/10 Very good

Throughly enjoyed stay at Secrets - would love to come again
Srinivasa, 4-night family trip
Verified Expedia guest review