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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
2 outdoor pools, a rooftop pool, cabanas (surcharge), pool umbrellas
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Premium Suite, 1 Bedroom, Oceanfront (Master)
Beach bar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • 24/7 front desk
  • Non-smoking
Main amenities
  • Daily housekeeping
  • On the beach
  • 6 restaurants and 2 poolside bars
  • 3 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Rooftop terrace
  • Fitness center
  • Steam room
  • Beach cabanas
  • Beach towels
  • Beach bar
Feel at home
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
The price is CA $275
CA $275 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 40 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront

Highlights

Balcony
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 48 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 95 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

Highlights

Patio
Air conditioning
LED TV
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
Private bathroom
Eco-friendly cleaning supplies
  • 52 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master)

Highlights

Balcony
Separate sitting area
Air conditioning
LED TV
Sofa bed
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 98 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

3 outdoor pools, cabanas (surcharge), pool umbrellas

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

Pool
Spa
Free parking
Free WiFi
8.8 out of 10, Excellent, (1276)
The price is CA $578
CA $578 total
includes taxes & fees
Dec 1 - Dec 2
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort
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About the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710

What's nearby

  • Mamitas Beach - 2 min walk - 0.2 km
  • Quinta Alegría Shopping Mall - 3 min walk - 0.3 km
  • Quinta Avenida - 3 min walk - 0.3 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Playa del Carmen Maritime Terminal - 17 min walk - 1.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

All-inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 287 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
  • Caters to adults only

Property amenities

Food and drink

  • 6 restaurants
  • 3 bars/lounges
  • 2 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Free daily reception
  • Room service (late night)
  • Snack bar/deli
  • Water dispenser

What to do

  • On the beach
  • Yoga classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • 2 meeting rooms
  • Computer station
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Hair salon
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Pool cabanas (surcharge)
  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 4 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Communal living room
  • Fitness center
  • 2 outdoor pools
  • Rooftop pool
  • Bicycle parking
  • Full-service spa
  • Steam room
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Banquet hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerheads
  • Grab bar near toilet
  • Grab bar in shower
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only
  • Restaurant dining guide

Special features

Dining

Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.

Also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Wyndham Alltra Playa del Carmen Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Sorry, there's no onsite parking at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.
What are the check-in and check-out times at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Contactless check-in and check-out are available.
Is there an onsite casino at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
No, this hotel doesn't have a casino, but Riviera Gran Casino (11-min walk) is nearby.
What is there to do at Wyndham Alltra Playa del Carmen Adults Only All Inclusive and nearby?
Onsite recreation at Wyndham Alltra Playa del Carmen Adults Only All Inclusive includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Wyndham Alltra Playa del Carmen Adults Only All Inclusive also has 2 poolside bars, 3 bars, and a steam room, as well as beach cabanas and a garden.
Are there restaurants at or near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?
Yes, there are 6 onsite restaurants, featuring international cuisine.
What's the area around Wyndham Alltra Playa del Carmen Adults Only All Inclusive like?
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is on Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 3-minute walk from Quinta Avenida and 17 minutes' walk from Playa del Carmen Maritime Terminal. Travelers say the area is walkable and good for shopping.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Service staff
Food
Beach
Room
Restaurant
Location
Entertainment
Drinks
Buffets
Bar

What guests liked

  • The restaurants offered a variety of good food options with excellent service and attentive staff. (53 reviews)
  • The spa at this property offers excellent services, including massages, and is a highly recommended experience. (22 reviews)
  • The pool was clean, warm, and had great service with attentive staff and a swim-up bar. (108 reviews)
romieromieFrom real guest reviews summarized by AI.

Reviews

2/10 Poor

Katrice, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tony, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Amazing facilities, very limited service.
The hotel is very nice. Pools, restaurantes, rooms and specially location. The only 2 downsides are: A very very limited selection of drinks on the all inclusive. and the lack of friendlyness of several people on the staff. Not all of them of course, but they don't have a very good service culture.
Carlos Manuel, 5-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great stay
Great stay and great service - beautiful location
Wayne, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Loved this place. It was phenomenal.
Michael, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place. Had to leave for the seaweed smell was too much and to bad. But a great place to stay. Possibly in the winter months.
Alec, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Enjoyable stay and Staff was thoughtful
Enjoyed my stay. Welcome drink was delicious on arrival. Check in and out was easy. Staff was friendly, helpful and thoughtful e.g. a special happy birthday desert was waiting in room that we wasn’t expecting. Also, thank you chocolates from expedia were in room day of arrival. My only disappointment was pool and hot tub closed early, not all restaurants were opened e.g. steak restaurant and I couldn’t get a mimosa for my 7:30 am breakfast. Bar opens at 10am. Other than that as I stated I enjoyed my stay.
Angel, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

G A, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Hector, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Leony, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Staff was excellent, specially Daniel in the evening and Ramon in the pool area.
Brisa, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Stefanus Riaan, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

No parking for the hotel guests. Only parking meters with a limit time of 6 hours.
Juan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

We enjoyed and staff very friendly. Mariana was the best and we highly recommend her.
Ada, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

all the personal was more than excellent
gladys, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

David, 3-night trip
Verified Expedia guest review

10/10 Exceptional

BB, 1-night trip
Verified Expedia guest review

10/10 Exceptional

My only suggestion would be to have more than one person at check in. It took us too long to get checked in. Other than that, we LOVED the hotel and the amenities. We plan on visiting again.
BB, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was amazing. Staff was very friendly especially Mariana who was so helpful and attentive.
Ada, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

The property was nice and very clean and well maintained.
Anthony, 6-night trip
Verified Expedia guest review

6/10 Good

The Hotel was ok. Food was ok, beach had lots of sea weed. The entertainment was not good, everything closed at 11pm no adult entertainment for an adult hotel. Would not stay there again.
Alfredo, 4-night trip
Verified Expedia guest review

8/10 Very good

This is my 2nd time staying at this property. The resort is not overly large so it’s easy figure out the layout quickly. The restaurants are all very good for an all inclusive resort. The employees definitely go out of their way to ensure you get what you need and it’s obvious they take pride in their work. Danny and Manny will definitely keep you entertained poolside and Jose will keep the drinking flowing. They do have some areas that need improvement, the bathrooms in the rooms need a major update and the pool needs a good cleaning. The pool is not filthy by any means just needs some general cleaning. Also don't forget to tip your bartenders, services and room attendants. These people work hard and deserve to be appreciated.
Gavin, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff was very accommodating especially the servers at the pool (Ramon). All of the guess that I spoke to had the exact same experience with this guy. Outstanding!!! All of the staff were very helpful polite and attentive. The rooms were very clean and the food was very good at all of the restaurants and the buffet.
William, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel workers are super attentive and do everything to make you feel excellent, not a single complaint from the tremendous team of hotel workers. They need to work on how to provide a better option for customers to park a car. It is very frustrating, the parking payment system does not let you pay for more than 4 hours and you must pay from 10 am to 10 pm, on the other hand, the food in the restaurant Buffet needs more variety, I was there for 8 days and always the same food, for seafood there was only fish, in the a la carte restaurants a small lobster costs 70 dollars, which I think is super overpriced.
Yuslier Lopez, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Would definitely recommend. Been there twice now.
Angelica, 5-night family trip
Verified Expedia guest review