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Excellence Playa Mujeres - Adults Only All Inclusive

5.0 star property
Adults-only beachfront property with spa, near Playa Mujeres Golf Club

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Excellence Playa Mujeres - Adults Only All Inclusive

Exterior
Lobby
Outdoor wedding area
Private beach, beach massages, scuba diving, snorkeling
Exterior
VIP Access

Reviews

9.4 out of 10

Exceptional

Guests liked:

Clean rooms, friendly staff, property condition

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Laundry facilities
  • Spa
  • Gym
Main amenities
  • Daily housekeeping
  • On a private beach
  • 10 restaurants and 7 poolside bars
  • 11 bars/lounges
  • Full-service spa
  • 7 outdoor pools
  • Rooftop terrace
  • 24-hour fitness center
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Beach bar
Feel at home
  • Private bathroom
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Furnished balcony or patio
The price is CA $1,053
CA $1,053 total
includes taxes & fees
Dec 8 - Dec 9

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Excellence Club Junior Suite Pool View

Premium bedding, down comforters, free minibar, in-room safe

Excellence Club Junior Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim Up Suite Pool View

View from room

Excellence Club Junior Swim Up Suite Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim Up Suite Spa or Pool View

Premium bedding, down comforters, free minibar, in-room safe

Junior Swim Up Suite Spa or Pool View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Down duvet
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite With Plunge Pool

Premium bedding, down comforters, free minibar, in-room safe

Terrace Suite With Plunge Pool

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Two-Story RooftopTerrace Suite Spa or Pool View

View from room

Two-Story RooftopTerrace Suite Spa or Pool View

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View

View from room

Excellence Club Junior Suite Ocean View

Highlights

Furnished balcony or patio
Separate sitting area
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

View from room

Excellence Club Two-Story Rooftop Terrace Suite Ocean Front

Highlights

Terrace
Separate sitting area
Private plunge pool
Air conditioning
Free minibar items
LED TV
Hypo-allergenic bedding
Pillow menu
  • 75 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

2 outdoor pools, a heated pool, free cabanas, pool umbrellas

Atelier Playa Mujeres - Adults Only - All Inclusive

Pool
Spa
Pet-friendly
Free parking
9.4 out of 10, Exceptional, (1196)
The price is CA $771
CA $949 total
includes taxes & fees
Dec 11 - Dec 12
Atelier Playa Mujeres - Adults Only - All Inclusive
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About the area

Map
Prolongacion Bonampak S/N Mz 1 Lt 10, SM 3, Playa Mujeres, Punta Sam, QROO, 77400

What's nearby

  • Punta Sam Ferry Terminal - 5 min drive - 2.5 km
  • Playa Mujeres Golf Club - 8 min drive - 4.3 km
  • Isla Mujeres Ferry Terminal - 82 min drive - 9.9 km
  • Dolphin Discovery - 88 min drive - 15.1 km
  • North Beach - 88 min drive - 10.0 km

Getting around

  • Cancun Intl. Airport (CUN) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Hiroshi Bar - ‬6 min drive
  • ‪World Café - ‬7 min drive
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Caprichos Villa del Palmar - ‬5 min drive
  • ‪Davinos - ‬5 min drive

About this property

Excellence Playa Mujeres - Adults Only All Inclusive

Excellence Playa Mujeres - Adults Only All Inclusive offers a private beach where you can get a beach massage or sip a drink at the beach bar, plus you'll be within a 10-minute drive of Playa Mujeres Golf Club. 7 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps, and facials. Toscana, one of 10 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious property include 7 poolside bars, a rooftop terrace, and a 24-hour fitness center. The pool and helpful staff get great marks from fellow travelers.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkeling

Land activities

Bicycling
Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

At a glance

Hotel size

  • 450 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Early check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • All guests are required to present a valid government-issued ID card and a credit card at check-in for incidental charges.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite valet parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas
  • Caters to adults only

Property amenities

Food and drink

  • 10 restaurants
  • 11 bars/lounges
  • 7 poolside bars
  • Beach bar
  • Swim-up bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Volleyball
  • Kayaking
  • Sailing
  • Scuba diving
  • Snorkeling
  • Golfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • ATM/banking
  • Rooftop terrace
  • Garden
  • Library
  • 24-hour fitness center
  • Adjacent to a golf course
  • 7 outdoor pools
  • Full-service spa
  • Spa tub
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic drinking straws
  • Reusable tableware only

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Accessible airport shuttle

Room amenities

Be entertained

  • 55-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony/patio
  • Separate sitting area

Freshen up

  • Private bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Composting
  • Recycling
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily. There are hot springs/mineral springs on site.

Dining

Toscana - Overlooking the ocean and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
The Lobster House - This beachfront restaurant specializes in seafood and serves breakfast, lunch, and dinner. Open daily.
The Grill - This beach steakhouse serves lunch and dinner. Open daily.
Barcelona - Overlooking the ocean, this fine-dining restaurant specializes in Mediterranean cuisine and serves dinner only. Open daily.
The Flavor Market - Overlooking the ocean, this fine-dining restaurant serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of MXN 3904.21 per vehicle (roundtrip, maximum occupancy 2)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Only registered guests are allowed in the guestrooms.
This property uses wind energy, plus a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
No shows require payment in full, including taxes and service fee.

Also known as

All Inclusive Excellence Playa Mujeres
All Inclusive Playa Mujeres
Excellence Adults Only
Excellence Adults Only All Inclusive
Excellence All Inclusive
Excellence Playa Mujeres Adults
Excellence Playa Mujeres Adults Only
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Excellence Playa Mujeres All Inclusive
Playa Mujeres All Inclusive
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Excellence Adults All Inclusive
Excellence Adults All Inclusive All-inclusive property
Excellence All Inclusive Adults Hotel
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Excellence All Inclusive Adults
Excellence Mujeres Inclusive
Hotel Excellence Playa Mujeres - All Inclusive - Adults Only
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Excellence Playa Mujeres Adults Only All Inclusive
Excellence Playa Mujeres All Inclusive Adults Only
Excellence Playa Mujeres - Adults Only All Inclusive Punta Sam

Frequently asked questions

Does Excellence Playa Mujeres - Adults Only All Inclusive offer free cancellation for a full refund?
Yes, Excellence Playa Mujeres - Adults Only All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Excellence Playa Mujeres - Adults Only All Inclusive?
Yes, there are 7 outdoor pools.
Are pets allowed at Excellence Playa Mujeres - Adults Only All Inclusive?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Excellence Playa Mujeres - Adults Only All Inclusive?
Yes, there's free valet parking.
Is airport shuttle service offered by Excellence Playa Mujeres - Adults Only All Inclusive?
Yes, an airport shuttle is available. The charge is MXN 3904.21 per vehicle roundtrip.
What are the check-in and check-out times at Excellence Playa Mujeres - Adults Only All Inclusive?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Excellence Playa Mujeres - Adults Only All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (14-min drive) and Royal Yak Casino and Sports Book (15-min drive) are both nearby.
What is there to do at Excellence Playa Mujeres - Adults Only All Inclusive and nearby?
Have fun with onsite activities like kayaking, sailing, and snorkeling and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, volleyball, and yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 7 outdoor swimming pools. Excellence Playa Mujeres - Adults Only All Inclusive also has 7 poolside bars, 11 bars, and a private beach, as well as a 24-hour fitness center, a sauna, and a garden.
Are there restaurants at or near Excellence Playa Mujeres - Adults Only All Inclusive?
Yes, there are 10 onsite restaurants, featuring beachfront dining, international cuisine, and garden views.
Does Excellence Playa Mujeres - Adults Only All Inclusive have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Excellence Playa Mujeres - Adults Only All Inclusive have any outdoor private spaces?
Yes, every room features a furnished balcony or patio.
What's the area around Excellence Playa Mujeres - Adults Only All Inclusive like?
Excellence Playa Mujeres - Adults Only All Inclusive is in Playa Mujeres, a short 12-minute walk from Mujeres Beach.

Excellence Playa Mujeres - Adults Only All Inclusive Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Exceptional

Joe, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Rameela, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

William, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

eduardo, 6-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing
I went tô Excellence Riviera Cancún Douro years ago was perfect, because of it i go tô another Excellence Hotel. Was disappointing. I take the Excellence Club, and do not value the money, the Club smelled bad and there was nothing tô eat with the drinks. Most of the restaurants have a common food. In fact the hotel is much expensive for the things it gives. Exception tô Heidi, that make the beach service and Vilma the manager of foods and drinks
Rafael, 8-night trip
Verified Hotels.com guest review

6/10 Good

It was disappointing at check in. We paid for an ocean front suite with rooftop pool. At check in we received an ocean view room. After 2 days they had the correct room for us. There was quite a different price difference but we have not be reimbursed! It is Lao a hassle to have to change rooms and wait for one to be ready to go into. Again, I feel we need money/ credit back on the building and room change.
christine, 7-night trip
Verified Hotels.com guest review

10/10 Exceptional

Megan, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

From the greeting at the door with champagne to the all the staff We interacted with were all amazing.
Julio, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent as its name!!
Natalia, 6-night family trip
Verified Expedia guest review

8/10 Very good

Only complaint I have is our coffee and creamer supplies were not restocked daily as it should have been. I did call and request this a couple of times. Last night there our coffee packs were restocked but no creamer. We loved the Mexican night. Entertainment and food was excellent! Grounds was beautiful. Staff very polite and helpful. Wished the seaweed had not been so bad at beach area. But overall everything was very nice. We enjoyed our stay very much.
Regina, 7-night trip
Verified Expedia guest review

10/10 Exceptional

The bed was hard, uncomfortable and there is a dress code for most of the restaurants. Food lacks spice. Besides those minor things, everything else was perfect and beautiful
Crystal Salustia-Lujan, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Shady, 4-night trip
Verified Expedia guest review

10/10 Exceptional

staff was extremely friendly and always making sure we had a great experience. Lots of space at the pool and the area was quiet during the day. A lot of activities to participate in throughout the day and late night parties as well.
Francesca, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

It was amazing best hotel I’ve been to
Laura, 4-night romance trip
Verified Expedia guest review

4/10 Fair

I’m not sure where all the positive reviews are coming from. This was the worst experience I’ve had in Cancun. The pool water was hot, the food was subpar, service was so slow (waited about 1-1.5 hour every time before our entree came out). Coffee shop wasn’t good. Nothing was good. The massage I got was terrible. It felt like the lady was just rubbing lotion on me the whole time. The facial I got burned my face and ended up breaking out days after. I do NOT recommend this resort.
Michelle, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great adults only environment. Perfect for recharging and resting. Staff is incredible!
Tina, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

This was by far the best resort I have ever stayed at. I usually never repeat stays but I can’t wait to stay here again. From the property, room, staff, and food truly exceptional. A true 5 star.
Cynthia, 5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Was a great first time stay will return again. Got a little loud at end of week younger crowd would try to avoid knowing that
Angelo, 5-night family trip
Verified Expedia guest review

10/10 Exceptional

The food and service were excellent. The beach was fantastic. The mosquitoes were treacherous. The evening shows were lacking. Poor quality of night entertainment.
Thomas Ray, 6-night romance trip
Verified Expedia guest review

10/10 Exceptional

Todo con muy buen mantenimiento y el servicio espectacular
Yolanda Gabriela, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Food was good once served. Wait times for food once seated was an issue. Coffee shop was fantastic!
Angela, 9-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Enyolina, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Kenneth, 4-night trip
Verified Expedia guest review

10/10 Exceptional

This was the ultimate honeymoon spot in Mexico. We have no regrets going and will most likely be going back in the future. This was a great sdults only resort with all of the amenities and nice little touches for 5 star service. Not pver crowded and not too big to walk to and from the beach/restaurants etc. The food was amazing we didnt have a meal we didnt enjoy and the staff is top notch.
Brandon, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Absolutely extraordinary resort from the most junior to senior staff. Excellent food & great variety, beautiful suites, pools & wonderful evening entertainment!
Richard Lee, 5-night romance trip
Verified Expedia guest review