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Hotel Playa la Media Luna, Isla Mujeres

3.0 star property
Beachfront hotel with outdoor pool, near North Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

Sundeck
Outdoor pool, sun loungers
Aerial view
On the beach
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Connecting rooms available
  • Laundry facilities
  • Air conditioning
  • Free parking
  • Non-smoking
Main amenities
  • Housekeeping once per stay
  • On the beach
  • Outdoor pool
  • Terrace
  • Car rentals on site
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
  • Wedding services
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities
  • Coffee/tea maker

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for King with Hot Tub

King with Hot Tub

King with Hot Tub

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 35 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Palm Garden View

Palm Garden View

Palm Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Media Luna Apartment

Media Luna Apartment

Media Luna Apartment

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
  • 40 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Cozy Guest Room

Cozy Guest Room

Cozy Guest Room

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
TV
Renovated in 2016
Ceiling fan
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Ocean View

King Ocean View

King Ocean View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 30 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for King Garden View

King Garden View

King Garden View

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Mini-fridge
TV
Ceiling fan
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Ocean Front

Classic Ocean Front

Classic Ocean Front

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
TV
Ceiling fan
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Izla Beach Front Hotel

Pool
Spa
Airport transfer
Free parking
8.8 out of 10, Excellent, (1002)
The price is CA $228
CA $280 total
includes taxes & fees
Dec 20 - Dec 21
Izla Beach Front Hotel
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About the area

Map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400

What's nearby

  • Miguel Hidalgo - 4 min walk - 0.4 km
  • North Beach - 4 min walk - 0.4 km
  • Cocal Beach - 8 min walk - 0.7 km
  • Isla Mujeres Ferry Terminal - 10 min walk - 0.9 km
  • Dolphin Discovery - 10 min drive - 7.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 118 min drive

Restaurants

  • ‪Lima y Coco - ‬4 min walk
  • ‪Stingray - ‬4 min walk
  • ‪Guru Beach Club & Restaurant - ‬6 min walk
  • ‪Lola Valentina - ‬4 min walk
  • ‪North Garden - ‬3 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

When you stay at Hotel Playa la Media Luna, Isla Mujeres, you'll be within a 15-minute walk of North Beach and Isla Mujeres Ferry Terminal. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. Fellow travelers love the helpful staff and beach location.

Languages

English, Spanish

At a glance

Hotel size

  • 18 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: 11 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 9:00 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

What to do

  • On the beach
  • Bicycle rentals nearby
  • Ecotours nearby
  • Snorkeling nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • On-site car rental
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool
  • Banquet hall

Room amenities

Be entertained

  • 29-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

What to enjoy

  • In-room massage
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Housekeeping (once per stay)
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Refundable deposits

  • A damage deposit of MXN 2615.83 will be collected before check-in

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

Does Hotel Playa la Media Luna, Isla Mujeres offer free cancellation for a full refund?
Yes, Hotel Playa la Media Luna, Isla Mujeres does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel Playa la Media Luna, Isla Mujeres?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Playa la Media Luna, Isla Mujeres?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hotel Playa la Media Luna, Isla Mujeres?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Playa la Media Luna, Isla Mujeres?
Check-in start time: 3 PM; Check-in end time: 11 PM. Check-out time is noon.
Is there an onsite casino at Hotel Playa la Media Luna, Isla Mujeres?
No, this hotel doesn't have a casino, but PlayCity Casino (8.5 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.
What is there to do at Hotel Playa la Media Luna, Isla Mujeres and nearby?
Have fun with nearby activities like cycling, fishing, and snorkeling. Additional recreation nearby includes ecotours. Hotel Playa la Media Luna, Isla Mujeres also has an outdoor pool.
What's the area around Hotel Playa la Media Luna, Isla Mujeres like?
Hotel Playa la Media Luna, Isla Mujeres is in Centro - Supmza 001, a short 4-minute walk from North Beach and 10 minutes' walk from Isla Mujeres Ferry Terminal. Travelers say the area is walkable and good for shopping.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Michael, 6-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Lovely hotel with delicious Margaritas!
We loved this hotel- the location is just perfect so close to Playa Norte but also in a quieter spot. The views from the pool earlier were beautiful. The exterior of the hotel was really well thought out, not too concrete jungle like many others and a beautiful swimming pool. The beds are super comfortable! The only negative was our shower was cold and was no much more than a dribble.
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

We LOVED our stay here. The pool is absolutely wonderful and my husband has to MAKE me get out when we had events to attend. There is a bar and bartender that made tasty drinks and cold beer. The turtles showed up in July to lay their eggs and we spent every evening watching the turtle patrol help the ladies lay their eggs and taking them to the hatchery to safely emerge later. The staff was great and helpful. We had a golf cart and enjoyed driving around but there are bars and restaurants closeby to walk to. We loved that this little secret hideaway is quiet compared to all the other hotels our friends were staying. Coming back to the hotel every night was like coming home. I recommend this hotel to truly be able to enjoy Isla Mujeres!
Joni, 5-night trip
Verified Hotels.com guest review

2/10 Poor

Had the worst customer service, it was dirty and unsafe alot of young guys working and walking all around the hotel,
Estela, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Large spacious room with great view of the ocean. Highly recommend this tranquil hotel.
Alberto, 1-night romance trip
Verified Expedia guest review

2/10 Poor

Zuhayr, 1-night trip
Verified Expedia guest review

10/10 Exceptional

max, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Will for sure stay here again.
michele, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

We are considering to come back to this hotel.
Vitaly, 4-night family trip
Verified Expedia guest review

6/10 Good

Beautiful location
Renee, 2-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Great property with beautiful pool views
Very nice hotel with excellent views from the pool. It was very clean and comfortable. Beds and pillows were comfortable. The only thing that could’ve been better was the shower head. Very close to Playa Norte and all the shops and restaurants. Bonus: We got to witness huge turtles nesting their eggs. Great overall experience.
Nancy, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jibraan, 1-night trip
Verified Expedia guest review

2/10 Poor

Doors on lock didnt work
Rogelio, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

This was our first time staying at Hotel Playa Media Luna and I cannot wait to stay here again. The location is amazing. Our room was very clean and comfortable. The pool and beach access was great!!
guadalupe, 4-night family trip
Verified Expedia guest review

6/10 Good

The hotel location is great, the rooms are spacious and clean. The general state of the hotel is ok, common areas need maintenance. The attention from the staff is ok, most of the times there is no one at the front desk, so of you need help you have to wait for someone to show up. Me and my husband had to do an early check out because of huracan Beryl, and we were surprised no one at the hotel told us anything about what security measures they were taking, I spoke to the manager and she said I could ask for a refund with Expedia, they will contact her and she will approve it but after multiple attempts from Expedia I was informed they weren't able to contact anyone, I tried to contact the hotel by email and phone but I never did. I know this was an exception circumstance but I'm a bit disappointed with the lack of client support.
Anais, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

One of the nicest places on the island.
Tom, 7-night family trip
Verified Expedia guest review

10/10 Exceptional

Maria, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great location walking distance to resturantes and beach. Clean comfortable rooms.
michele, 5-night trip
Verified Expedia guest review

10/10 Exceptional

We had a wonderful stay at this property. The staff helped us with all of our needs. The room and bed was comfortable, but what really made this place great was its location to everything you want to enjoy in the area. Already planning a return with our extended family.
John, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

This place is a gem!
We love staying here! Always our first choice! location is perfect. Short walk to Playa Norte. And the view is unforgettable! The rooms are always very clean and a/c is very cold! Beds are very comfortable. Pools are clean. Wizer is amazing and takes great care of us always! We will 100% be back next year for our 3rd year in a row!
Cheri, 6-night family trip
Verified Hotels.com guest review

10/10 Exceptional

I really like the location of this property. You have the ocean views without the theatre seating in front of the ocean. North Beach, dining and shopping are within walking distance. The Hotel was clean, the staff were very friendly and helpful.
Roy B, 8-night family trip
Verified Expedia guest review

10/10 Exceptional

Great location, camielle was a great help. Our room was clean and cozy.
Mark, 5-night romance trip
Verified Expedia guest review

4/10 Fair

My reservation was all paid for but they wanted to charge me again, after showing my documents and arguing about it they cancelled the charge. Sink leaked, TV and AC remotes didn't work and bathroom lighting was very dark. Got it all taken care of and things went smooth after that.
Mildred, 5-night family trip
Verified CheapTickets guest review

10/10 Exceptional

Beautiful quiet place with everything so close it's a perfect stay.
Milton, 2-night romance trip
Verified Expedia guest review

6/10 Good

Run down.
Anais, 2-night family trip
Verified Expedia guest review