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Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

4.5 star property
Puerto Morelos beachfront property with 10 restaurants and spa

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

2 outdoor pools, pool umbrellas, sun loungers
View from property
Reception hall
Premium bedding, free minibar, in-room safe, desk
Nightclub

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Casino
  • Gym
Main amenities
  • Daily housekeeping
  • On the beach
  • Casino
  • 10 restaurants and 5 beach bars
  • 2 poolside bars and 4 bars/lounges
  • 6 swim-up bars
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • 3 indoor tennis courts
  • Health club
  • Sauna
Feel at home
  • Separate bathtub and shower
  • Separate sitting area
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is CA $386
CA $386 total
includes taxes & fees
Nov 27 - Nov 28

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury Suite with Terrace Jacuzzi

Premium bedding, free minibar, in-room safe, desk

Luxury Suite with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Ocean View with Terrace Jacuzzi Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Honeymoon Suite Ocean View Diamond Club

View from room

Honeymoon Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Swim Out Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Suite Swim Out Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Presidential One Bedroom Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 117 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Luxury Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Suite Ocean View with Terrace Jacuzzi

View from room

Luxury Suite Ocean View with Terrace Jacuzzi

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Swim Out

View from room

Luxury Junior Suite Swim Out

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxury Junior Suite Ocean View Diamond Club

Premium bedding, free minibar, in-room safe, desk

Luxury Junior Suite Ocean View Diamond Club

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free minibar items
Plasma TV
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 52 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

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About the area

Map
Carretera Federal 307, Tulum-Cancun Km 332,15, SM31, MZ 03, Puerto Morelos, QROO, 77500

What's nearby

  • Xoximilco - 12 min drive - 9.7 km
  • Moon Palace Golf Club - 14 min drive - 9.5 km
  • Petempich Bay - 17 min drive - 14.1 km
  • Puerto Morelos Beach - 22 min drive - 18.4 km
  • Puerto Morelos Town Square - 23 min drive - 20.4 km

Getting around

  • Cancun Intl. Airport (CUN) - 19 min drive
  • Cozumel Intl. Airport (CZM) - 30.6 miles/49.2 km

Restaurants

  • ‪Grand Lobby Bar - ‬15 min drive
  • ‪Grand Central Buffet - ‬17 min drive
  • ‪Agave Mexican Cuisine - ‬16 min walk
  • ‪The Grill - ‬17 min drive
  • ‪Cusco - ‬18 min drive

About this property

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only

At Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only, you can spend time at the beach enjoying beach umbrellas, beach massages, and sun loungers, plus you'll be just steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Gourmet Marche, one of 10 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious property include 5 beach bars, a casino, and a nightclub. Fellow travelers say great things about the helpful staff and beach location.

All-inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, French, Spanish

At a glance

Hotel size

  • 343 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking

Other information

  • Designated smoking areas (fines apply)
  • Caters to adults only

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–11:00 AM
  • 10 restaurants
  • 4 bars/lounges
  • 5 beach bars
  • 2 poolside bars
  • 6 swim-up bars
  • Coffee shop
  • Barbecue grills
  • Private dining
  • 24-hour room service
  • Snack bar/deli

What to do

  • On the beach
  • Tennis
  • Yoga classes
  • Kayaking
  • Scuba diving
  • Snorkeling
  • Shopping
  • Pool table
  • Windsurfing nearby

Working away

  • Business center
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2014
  • ATM/banking
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Health club
  • Adjacent to a golf course
  • 2 outdoor pools
  • Designer stores on site
  • Casino
  • Full-service spa
  • 3 indoor tennis courts
  • Nightclub
  • 8 casino gaming tables
  • 12 casino slot machines
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Banquet hall
  • Reception hall
  • Beaux Arts architecture

Accessibility

  • Elevator
  • Elevator door width (inches): 40
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Front entrance ramp

Room amenities

Be entertained

  • 49-inch plasma TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Free stocked minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

The Royal Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

Gourmet Marche - This buffet restaurant serves breakfast, lunch, and dinner.
Zen - This restaurant serves dinner only. Open daily.
Hunter Steak House - This restaurant serves lunch only. Open daily.
Grazie Italian Trattoria - This restaurant serves dinner only. Open daily.
Taj | Indian Cuisine - This restaurant serves dinner only. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Renovations and closures

The property will be renovating from October 28 2024 to November 21 2024 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimize noise and disturbance.

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property accepts credit cards and cash.

Also known as

Hideaway Royalton Adults All Inclusive Puerto Morelos
Hideaway Royalton Adults All Inclusive
Hideaway Royalton Adults Puerto Morelos
Hideaway Royalton Adults
Hideaway Royalton Riviera Cancun All Inclusive Puerto Morelos
Hideaway Royalton Riviera Cancun All Inclusive
Hideaway Royalton Riviera Cancun Puerto Morelos
Hideaway Royalton Riviera Cancun
Hideaway at Royalton Riviera Cancun Adults Only All Inclusive
Hideaway at Royalton Riviera Cancun All Inclusive Adults Only
Hideaway at Royalton Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only offer free cancellation for a full refund?
Yes, Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 2 outdoor pools.
Are pets allowed at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there's a casino, featuring 12 slot machines and 8 gaming tables.
What is there to do at Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only and nearby?
Have fun with onsite activities like kayaking, snorkeling, and scuba diving and improve your game at the onsite tennis courts. Additional recreation onsite includes yoga. Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 2 outdoor swimming pools. Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only also has 6 swim-up bars, 2 poolside bars, and a casino, as well as a nightclub, a sauna, and a Turkish bath.
Are there restaurants at or near Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only?
Yes, there are 10 onsite restaurants.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
Does Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only like?
Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only is located on the waterfront, a short 1-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Hideaway at Royalton Riviera Cancun, An Autograph Collection All Inclusive Resort - Adults Only Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Fair

Way overpriced for what it is. If you want anything nice you need to pay a lot for more it. Checkin takes 2 hours and it's difficult to leave the hotel Would not stay here again.
5-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Monika, 7-night trip
Verified Hotels.com guest review

6/10 Good

Elissa, 4-night trip
Verified Hotels.com guest review

6/10 Good

Taisha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

4-night trip with friends
Verified Hotels.com guest review

2/10 Poor

As soon as arrived it was not perfect, the rooms we ordered we did not get. All of the restaurants are booked every single day on the app imposible to get reservations. Best person there hostess at dorado, if it wasn’t for her we wouldn’t have eaten dinner. You have to complain to get to eat at an All-Inclusive. It was not busy very chill, ehh it wasn’t that good that’s why it’s so cheap. If you’re coming here for the adults only, you get a little section, rest of the spot is full family which isn’t the worst thing in the world, just all inclusive side is small. Very sub par, much better places in Cun
Ricardo, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The staff was outstanding I would recommend and come back in the future
Christopher, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Property was well kept up, staff was friendly. Food options were really great in the buffet. Try the seafood restaurant and the steakhouse. Entertainment at the pool was amazing. Construction was going on so it was a little difficult to navigate getting to my room but that's just temporary
melanie, 3-night trip with friends
Verified Expedia guest review

8/10 Very good

Lori, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Pratima, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great accommodations and great resort. Would definitely recommend to anyone looking for a nice getaway.
Joshua, 4-night trip with friends
Verified Expedia guest review

8/10 Very good

The Diamond Club check in process is very slow. Other than that its a good spot to vacation
Assata, 5-night trip with friends
Verified Expedia guest review

6/10 Good

Third time at this property. The first two visits were excellent, but my last visit was disappointing.
Alfredo, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

beautiful is an understatement for this resort.. everything was amazing! the food was great, staff were very helpful and there is sooo many things to do! will recommend to everyone who wants to visit mexico.
aaliyah, 3-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Love everything about the resort
Brittney, 4-night trip
Verified Expedia guest review

8/10 Very good

We booked the presidential one bedroom suite with rooftop pool. When we arrived the pool was dirty and the jets didn’t work. The refrigerator, microwave and wine chiller also did not work. Our jacuzzi tub worked however once the jets were turned on some brown rust residue came out all inside of the tub! We were not happy as we were here to celebrate a birthday. The pillowcases had paint like stains on them, a lawn chair on the rooftop was broken….things started out as a disaster! Our butler was Jesus Torres. He was awesome! He took all of our issues seriously and worked to get things corrected. Everything was fixed except the wine chiller and the jets in the rooftop pool. If it wasn’t for Jesus, our vacation would’ve been completely ruined. While the resort needs some upgrading, the food was decent. Best restaurant was armadillo. Service was good overall but Royalton needs to do better with this property’s upkeep as well as room amenities. Shout out to Hugo the pool/cabana attendant. He took care of us and made sure we had a nice spot at the pool everyday of our stay.
Miriam, 4-night family trip
Verified Expedia guest review

2/10 Poor

The property is very dated. The HydroSpa was freezing cold and the heat did not work. Floors were dirty. Jacuzzi tub did not work. We were charged for excursions that we did not authorize. It is a major timeshare property and kept trying to sell us even though we told them no several times.
Kendra, 3-night romance trip
Verified Expedia guest review

2/10 Poor

WiFi not working, not an adults only, phones wouldn’t work half the time, room service took at least 45 minutes, restaurants and diamond lounge was too hot. They also charged me twice for the stay
Rafael, 3-night family trip
Verified Expedia guest review

8/10 Very good

Muy buena experiencia
Neimar Enid Hernández, 5-night trip
Verified Expedia guest review

2/10 Poor

Vanesa, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, great service
Elijah, 5-night trip
Verified Expedia guest review

6/10 Good

It was okay. The alcohol was watered down and didn’t taste authentic.
Venessa, 5-night family trip
Verified Hotels.com guest review

4/10 Fair

Appleonia, 4-night trip
Verified Expedia guest review

2/10 Poor

Look for a different resort!!!
This was a horrible experience. I was part of a wedding party. The resort canceled the dinner reservations at the steakhouse the day before the wedding, then attempted to sit us outside at the Italian restaurant in the middle of a storm. The check in process was horrible. I couldn’t get access to my room until 11:30pm. The food was average at best. I would highly recommend to find any other property to enjoy a vacation.
Keenan, 4-night family trip
Verified Hotels.com guest review

6/10 Good

They are very Tip hungry
Keitha, 3-night trip with friends
Verified Expedia guest review