Akumal Natura

3.0 star property
Family-friendly hotel with spa, near Akumal Beach

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Akumal Natura

Beach nearby
View from room
Natural pool
Front of property
Garden

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
    Airport transfer
  • Bar
    Bar
  • Free breakfast
    Free breakfast
  • Pet-friendly
    Pet-friendly
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Free use of bicycles
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Arcade/game room
  • Front-desk safe
  • Snack bar/deli
For families
  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Arcade/game room
The price is CA $159
CA $196 total
includes taxes & fees
Nov 23 - Nov 24

Room options

Available filters for rooms
Showing 4 of 4 rooms

Standard Double Room, 2 Twin Beds, Terrace, Ground Floor

Highlights

Patio
Ceiling fan
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
Located on the ground floor
Pet friendly
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Bungalow, 1 King Bed, Terrace, Ground Floor

Highlights

Patio
Ceiling fan
Separate bedroom
Private bathroom
Champagne service
Eco-friendly cleaning supplies
Daily housekeeping
Located on the ground floor
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Chalet Standard With Garden View

  • Sleeps 2
  • 1 King Bed

Chalet Standard With Garden View

  • Sleeps 2
  • 2 Twin Beds

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About the area

Map
Avenida Gonzalo Guerrero S/N, 400 Meters Camino Akumal, Uxuxubi, Akumal, QROO, 77782

What's nearby

  • Akumal Ecological Center - 4 min drive - 1.9 km
  • Riviera Maya Golf Club - 5 min drive - 4.8 km
  • Akumal Beach - 7 min drive - 1.8 km
  • Yal-ku Lagoon - 9 min drive - 4.1 km
  • Half Moon Bay - 13 min drive - 3.6 km

Getting around

  • Tulum Intl. Airport (TQO) - 72 min drive
  • Cancun Intl. Airport (CUN) - 80 min drive
  • Cozumel Intl. Airport (CZM) - 26.9 miles/43.3 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Mediterraneo - ‬4 min drive
  • ‪Akumal Sushi Beach Bar - ‬5 min drive
  • ‪Market Café - ‬4 min drive
  • ‪Preferred Club - ‬6 min drive
  • ‪Akumal Beach Resort 'The Lobby Bar' - ‬5 min drive

About this property

Akumal Natura

At Akumal Natura, you'll be within a 15-minute drive of Akumal Beach and Xel-Há Park. Guests can indulge in massages at the spa, and international cuisine is served at Namaste, which is open for dinner. Other highlights include a bar/lounge, a snack bar/deli, and free bike rentals.

Languages

English, French, Italian, Spanish

At a glance

Hotel size

  • 20 rooms

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
  • Contactless check-in available
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is noon
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free (dogs and cats only)
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Private picnics
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Yoga classes
  • Farming classes
  • Stereo
  • Beach nearby
  • Ecotours nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Free bicycle rentals
  • Romance packages

Facilities

  • 20 buildings/towers
  • Built in 2016
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Arcade/game room
  • Full-service spa
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Humane treatment of captive wild animals
  • Locally-owned & organized tours & activities
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser
  • Reusable cups only
  • Banquet hall

Room amenities

Home comfort

  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Patio

Freshen up

  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Dining

Namaste - This restaurant specializes in international cuisine and serves dinner only.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 95 per vehicle (one-way)

Policies

There is no hot water on site.
This property does not have elevators.
This property uses solar energy, plus eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Akumal Natura Hotel
Natura Hotel
Natura
Akumal Natura Hotel
Akumal Natura Akumal
Akumal Natura Hotel Akumal

Frequently asked questions

Does Akumal Natura offer free cancellation for a full refund?
Yes, Akumal Natura does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Akumal Natura?
Yes, cats and dogs stay free.
Is parking offered on site at Akumal Natura?
Yes, there's free self parking.
Is airport shuttle service offered by Akumal Natura?
Yes, an airport shuttle is available. The charge is USD 95 per vehicle one-way.
What are the check-in and check-out times at Akumal Natura?
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Akumal Natura and nearby?
Have fun during the warmer months with activities such as cycling. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy other amenities such as spa services and an arcade. Akumal Natura also has a garden.
Are there restaurants at or near Akumal Natura?
Yes, Namaste offers international cuisine.
Does Akumal Natura have any outdoor private spaces?
Yes, every room features a patio.
What's the area around Akumal Natura like?
Akumal Natura is located a short 19-minute walk from Hekab Be Biblioteca.

Akumal Natura Reviews

Reviews

8.8

Excellent

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Cenotes
Service staff
Restaurant
Tours
Bed
Room
Food

Reviews

10/10 Exceptional

Best Glamping
Very clean, food was excellent, treated as family.
Linda, 4-night trip with friends
Verified Hotels.com guest review

8/10 Very good

The property is beautiful with 2 cenotes and plenty of walking paths through nature. At the time we visited both cenotes looked really murky and not good for swimming. A fun bonus of the property is a free fish spa! They charge $25 per person for this at XelHa but at Akumal Natura you can do it for free which is super cool. The restaurant is a little pricey but everything we ate for all 3 meals was delicious. Now for the actual glamping- it’s Mexico and there is no AC so be ready for a hot, sticky and sweaty night. They gave us 2 fans but I still barely got any sleep. It was simply too hot. But I knew that going in and it was worth it for the experience. Glad it was only one night! Everyone was very kind and friendly and they even set up a tour of a nearby nature reserve that was EPIC. We saw so many animals and learned so much and then got to experience this really cool enclosed cenote. If you aren’t brave enough for a hot night of camping then at least come for the tour and eat at the restaurant.
Leah, 1-night family trip
Verified Expedia guest review

6/10 Good

Kellie, 2-night trip
Verified Hotels.com guest review

4/10 Fair

We didn't feel safe there. We were the only people there and there is road construction going on very close. There is no way to feel safe with 2 women traveling. So we left and they wouldn't refund our money. The Cenotes looked awful, and the restaurant wasn't open until 7. It was unbearably hot and the mosquitos had a field day with us, even with bug spray on.....Lets just say glamping is not for everyone and we should have felt more safe.
Kristine, 1-night family trip
Verified Orbitz guest review

8/10 Very good

We highly recommend that you take the monkey sanctuary tour with Cesar as a guide. Without his enthusiasm and knowledge, you won't see the true value of this place. The glamping was romantic and fun. Our place was close to private lovely cenote Great value if you can get here by car or cheap transport. Not convenient location.
Heather, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

The staff is friendly and their tour is amazing don’t skip this unique opportunity
Adriana, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Nice natural spot
Verified Expedia guest review

6/10 Good

Meenakshi, 12-night trip
Verified Expedia guest review

10/10 Exceptional

It has an amazing romantic setting. Unique, quiet, and simply gorgeous in the middle od nature. With two cenotes in the property with 24hr access. We felt like we had the property to ourselves. I will definitely be going back again. I will be booking my daughter's honeymoon there for sure. It is a MUST see!!!
Luz, 3-night romance trip
Verified Expedia guest review

6/10 Good

Lucas, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Howard, 5-night trip
Verified Hotels.com guest review

8/10 Very good

It would be absolutely perfect if not for one small thing that makes all the difference in the world: lighting. The rooms have a really cool tropical rustic vibe ……. until you turn on the lights and the warm colors of palm fronds are bathed in an icy blue fluorescent light, and then you are transported to a government bureaucracy office or a Wal Mart. Other than that, we loved the place!! We really admire their mission to rehabilitate animals, and we thoroughly enjoyed the tour of the rehabilitation facilities. The on-site cenote is lovely. I understand that the LED lightbulbs are better for the environment, but they completely kill the vibe. If they would only switch to a soft white lightbulb with a warm, it would be the perfect spot. My only other complaint is that they promise, free, bike rental, but the bikes are in such poor condition, that they are practically unusable. Several times, the chain just fell off bike.
Helen, 4-night family trip
Verified Expedia guest review

6/10 Good

Lynne, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Great spot to enjoy nature, 2 cenotes in site and Staff was very friendly and helpful.
Brenda, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything was wonderful. Very unfortunate about the construction and train going in next tor the property.
2-night trip
Verified Hotels.com guest review

2/10 Poor

UNRESPONSIVE HOTEL
ABSOLUTELY WORST EXPERIENCE EVER. HOW IS IT THAT I SHOW UP TO THE PROPERTY THEY DONT EVER ANSWER THE DOOR OR THE PHONE AND NOW BEING CHARGED FOR A STAY THAT NEVER TOOK PLACE. THERE WERE PUDDLES OF FLOODED WATER EVERYWHERE AND NO MOTORCYCLE TAXI WANTED TO TAKE US THERE. ITS NOT CENTRALLY LOCATE. DO NOT BOOK HERE!!
America, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful and peaceful 4 night stay. Extended twice. Felt like we had the place to ourselves. Two cenotes with one with lights for nighttime swimming. Delicious food at the restaurant. Ate a beautiful barramundi fish (Australia really in Mexico), decent breakfast in the morning, yoga classes, and took the Monkey Sanctuary Tour to support the conservation efforts of the owner. Great private outdoor shower, too. They bring you hot water if you need it. We even adopted one of the kittens that was living there and is now a happy member of our house in Tulum (yes we live nearby and have your company).
Gary, 3-night romance trip
Verified Expedia guest review

2/10 Poor

Wifi in the rooms does not work. It's located no where near the beach despite the beautiful image they show of a beach. Lot's of bugs. Owners not very nice. We made a last minute reservation to enjoy a night of relaxing in the jungle with internet. We had been without internet for a week. And they just put up an image of their guests using wifi in their rooms. But the wifi is atrocious. So it was a big waste of time and money. We didn't want to use their restaurant. Bugs are everywhere and if you plan to be there you'll want to bring a six pack of spray hahaha!! Otherwise the place is great ;)
Jeremiah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dilma, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Akumals small town charm has been overrun by big hotels on the beach, if you really want to immerse yourself into the tranquility of this town stay here! You will feel so welcomed and relaxed. The staff is absolutley wonderful, you know they love what they do. The Glampsite, is really beautiful with meticulous attention to detail and the wellbeing of their guests, from hot water service in the morning to fresh cold drinking water available at the restaurant at any time. The Private cenote (for guests only) really ads to the experience, the wildlife in there (birds, turtles, little fish) will be along side you:) The accommodation was spotless! (I‘m a nature lover, so i don‘t mind the occasional bug) Just bare in mind there could be the occasional spider i suppose, but there were none visiting us. The bed was a cloud, loved it. The shower is an experience in itself, absoulte privacy but it feels like you‘re „out there“ also very clean and tidy! The occasional lizzard might check in;) I feel like this place is a hidden gem! I‘d be back in a heartbeat. If you can‘t decide on where to stay in akumal or are passing through, stay here, you will leave with a smile on your face or maybe won‘t want to leave at all ;)
muriel, 1-night romance trip
Verified Ebookers guest review

10/10 Exceptional

Really enjoyed our stay. Staff were very attentive. Bed were comfortable and food in the restaurant was excellent. Also enjoyed the tour of the rescue sanctuary with our very knowledgeable guide.
Susan, 4-night romance trip
Verified Expedia guest review

10/10 Exceptional

Audric, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Obsessed!
To be honest I was a little nervous about glamping but it was one of our favorite stays to date. The accommodations were super comfortable and the food/drinks were amazing. Cesar and team showed true hospitality and we hope to come back soon!
Elizabeth, 3-night trip
Verified Hotels.com guest review

8/10 Very good

This property has a great concept. Cenotes & tents.
kristi, 1-night romance trip
Verified Orbitz guest review

10/10 Exceptional

The property was beautiful. I loved the cenotes on the property!
Thea, 1-night romance trip
Verified Expedia guest review