Chetumal, Quintana Roo (CTM-Chetumal Intl.) - 37 min drive
Corozal (CZH) - 56 min drive
Restaurants
La Playita - 5 min walk
Restaurant el Barril de Bacalar - 5 min walk
I Scream Bar - 4 min walk
Cafe Tito - 2 min walk
Ajal - 4 min walk
About this property
Hotel Sun ha Bacalar
Hotel Sun ha Bacalar features a rooftop terrace and puts you within a 10-minute walk of Lake Bacalar. Free perks include WiFi, self parking, and local cuisine breakfast daily between 8 AM and 10 AM. Other features include a terrace and a garden.
Languages
English, Spanish
At a glance
Hotel size
13 rooms
Arriving/Leaving
Check-in start time: 3:30 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free onsite self parking
Onsite parking limited
Other information
Smoke-free property
Property amenities
Food and drink
Free local cuisine breakfast each morning 8 AM–10 AM
Coffee shop
Services
24-hour front desk
Tour/ticket assistance
Multilingual staff
Bicycle rentals
Facilities
Safe-deposit box at front desk
Rooftop terrace
Garden
Room amenities
Be entertained
32-inch LED TV
Home comfort
Air conditioning (climate-controlled)
Minibar
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Freshen up
Rainfall showerhead
Shower only
Free toiletries
Towels
Stay connected
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: MXN 48.85 per accommodation, per night
Policies
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Also known as
Hotel Sun ha
Sun ha Bacalar
Hotel Sun ha Bacalar Hotel
Hotel Sun ha Bacalar Bacalar
Hotel Sun ha Bacalar Hotel Bacalar
Frequently asked questions
Does Hotel Sun ha Bacalar offer free cancellation for a full refund?
Yes, Hotel Sun ha Bacalar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Sun ha Bacalar?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Sun ha Bacalar?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Hotel Sun ha Bacalar?
Check-in start time: 3:30 PM; Check-in end time: midnight. Check-out time is noon.
What is there to do at Hotel Sun ha Bacalar and nearby?
Hotel Sun ha Bacalar has a garden.
What's the area around Hotel Sun ha Bacalar like?
Hotel Sun ha Bacalar is a short 8-minute walk from Lake Bacalar and 6 minutes' walk from Municipal Spa of Bacalar.
Hotel Sun ha Bacalar Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Reviews
10/10 Exceptional
2 Jul 2024
Great area right across from lagoon, free breakfast. This property seems as it’s family owned, same faces everyday. Really enjoyed it here.
Julianna
Julianna, 2-night family trip
Verified Expedia guest review
8/10 Very good
26 Aug 2023
Yvonne
Yvonne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
15 Jun 2023
When we visit Bacalar again we will definitely stay here again. All of the staff were extremely friendly and helpful. The room was very nice and the bed was comfortable. Beautiful rooftop terrace with hammocks and loungers to look out over the blue water. Breakfast was very good as well. We would highly recommend this hotel.
Joseph
Joseph, 1-night romance trip
Verified Expedia guest review
2/10 Poor
16 Feb 2023
I have no idea how any of this went because the hotel never got my reservation from Expedia. We drove 5 hours from Cancun only to be told that we didn’t have a hotel room. The staff was rude and unhelpful and basically said it wasn’t their problem. We had to scramble to find another room at 9p while being exhausted from a 17 hour day of travel.
Andrea
Andrea, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
7 Oct 2022
Nice place! Well located! Vero friendly staff! Love it
Gilberto
Gilberto, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
24 Jun 2022
Great place to stay
Beautiful cozy hotel in front of lagoon, excellent service, great breakfast included, excellent host, highly recommend.
Michel
Michel, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
1 Dec 2021
Nice location, friendly staff, beautiful top terrace with a view.
Zlatka
Zlatka, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 Jun 2021
Excelente estancia de fin de semana
Todo muy bien. Súper amables en el servicio. Muy limpio, cómodo y buen desayuno. Definitivamente consideraría volver.
Eduardo
Eduardo, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
21 Apr 2021
Friendly staff
Verified traveller
2-night family trip
Verified Expedia guest review
10/10 Exceptional
17 Feb 2020
I shure did like the hotel.
Staf are very happy and respekfull.
Breakfest was exelent.
Verified traveller
1-night family trip
Verified Expedia guest review
10/10 Exceptional
2 Jun 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
18 May 2019
This place is decent but way overpriced for what it offers.
Verified traveller
1-night trip with friends
Verified Expedia guest review
10/10 Exceptional
24 Jan 2019
The location was great. Easy to walk everywhere. Breakfast was included and made to order. Staff was extremely helpful and friendly. Room was very comfortable
Verified traveller
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
14 Nov 2018
Verified traveller
2-night trip
Verified Expedia guest review
8/10 Very good
6 Nov 2018
Nice, new small hotel in Bacalar. Good location and a very charming roof top terrace ,)
Vera_D
Vera_D, 4-night trip
Verified Ebookers guest review
10/10 Exceptional
9 Sep 2024
Mario
Mario, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 Sep 2024
Excelente atención y servicio, llegué un poco antes y al ser temporada baja pudieron entregarme una habitación, lo que me permitió tomar un tour temprano que en el mismo hotel tenía. (Empresa ajena al hotel) pasaron por nosotros y nos regresaron
Alma
Alma, 1-night family trip
Verified Expedia guest review
2/10 Poor
7 Aug 2024
Mienten. Resulta que no trabajan con expedia y que nuestra reservación no existía. También mienten sobre sus trabajadores, llamamos al hotel para confirmar nuestra reservación y nos atendió Tanya, al siguiente día Tanya no existe. Checamos que el teléfono de la recepción fuera el mismo y en efecto lo era. El personal tiene una actitud terrible y las instalaciones están mal cuidadas. La señora de la recepción nos dijo que ni modo y que buscáramos otro hotel. Que falta de respeto. No hagan reservaciones aquí ya que más opiniones muestran mismas experiencias. Hasta otros hoteles saben sobre lo que hace el Sun Ha.
Regina
Regina, 5-night trip
Verified Expedia guest review
6/10 Good
24 Jul 2024
Cristal
Cristal, 2-night trip
Verified Expedia guest review
4/10 Fair
15 Jul 2024
El hotel esta descuidado, la piscina a medio llenar con evidente falta de mantenimiento. El primer dia q llegamos no funcionaba el aire acondicionado. Nos pidieron un taxi para regresar al aeropuerto con una tarifa fija y al llegar resulta que debiamos pagar mucho más. Es una lástima, Bacalar es precioso pero en general dejan muy mala experiencia
SAUL EDDEL
SAUL EDDEL, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
11 Jul 2024
El trato del personal excepcional
Roberto Carlos
Roberto Carlos, 2-night trip
Verified Expedia guest review
10/10 Exceptional
26 Jun 2024
Carlos Javier
Carlos Javier, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 Jun 2024
EXCELNTE UBICACION e INSTALACIONES
Excelente hotel a 50 mts de la alguna. Enfrente un rest de gran calidad. Te dan toallas para alberca o para la laguna. Desayuno EXCELENTE Grátis en la mañana, solo que dura 1 1/2 de 8 a 9:30 am Teníamos una habitación y por $ 300.00 pesos más nos dieron una MAS gde
Rolando
Rolando, 3-night trip
Verified Hotels.com guest review
8/10 Very good
25 Feb 2024
KARINE
KARINE, 3-night trip
Verified Hotels.com guest review
2/10 Poor
13 Nov 2023
La dame de l’accueil était très très désagréable… c’est la première fois que je rencontre une personne si peu aimable.