The St. Regis Kanai Resort, Riviera Maya

5.0 star property
Luxury beachfront hotel with spa, near Maroma Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The St. Regis Kanai Resort, Riviera Maya

5 outdoor pools, open 7:00 AM to 7:00 PM, cabanas (surcharge)
Private beach, white sand, free beach shuttle, beach cabanas
St. Regis Suite | View from room
Exterior
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Connecting rooms available
  • Bar
  • Non-smoking
  • Pet-friendly
  • Spa
Main amenities
  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 2 beach bars
  • 4 poolside bars and 5 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Breakfast available
  • Free beach shuttle
  • Beach umbrellas
  • Beach cabanas
  • Beach sun loungers
  • Beach club on site
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
  • Terrace
The price is CA $900
CA $1,236 total
includes taxes & fees
Dec 9 - Dec 10

Room options

Available filters for rooms
Showing 12 of 12 rooms

Grand Room, 2 Queen Beds, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Private plunge pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 2 Bedrooms, Ocean View, Corner

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private plunge pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 215 sq m
  • Ocean view
  • Sleeps 6
  • 2 Double Beds

Deluxe Room, 1 King Bed, Terrace, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

John Jacob Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Caroline Astor Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Private pool
Private outdoor spa tub
Air conditioning
Connecting rooms available
  • 159 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

St. Regis Suite

Highlights

Deck/patio
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Atlas Suite

Highlights

Deck/patio
Separate dining area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
  • 105 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Private Pool, Ocean View

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 105 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

Riviera Luxe Room

Highlights

Deck/patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cribs/infant beds
Smart TV
Blackout drapes/curtains
  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

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About the area

Map
Paseo Kanai 15, Solidaridad, Playa del Carmen, QROO, 77730

What's nearby

  • Maroma Beach - 1 min walk - 0.0 km
  • El Camaleón Mayakoba Golf Course - 15 min drive - 7.9 km
  • Tres Rios Ecopark - 15 min drive - 6.1 km
  • Gran Coyote Golf - 16 min drive - 10.7 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 16 min drive - 11.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 45 min drive
  • Cozumel Intl. Airport (CZM) - 14.8 miles/23.9 km
  • Free beach shuttle

Restaurants

  • ‪Black & White - ‬16 min drive
  • ‪Beach Bar - ‬17 min drive
  • ‪Jaal-Ha - ‬17 min drive
  • ‪Pajarito - ‬15 min drive
  • Chaya

About this property

The St. Regis Kanai Resort, Riviera Maya

Placing you just steps from Maroma Beach, The St. Regis Kanai Resort, Riviera Maya offers a private beach where you can enjoy cabanas, beach umbrellas, and sun loungers. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, Ayurvedic treatments, and reflexology. Chaya, one of 6 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this luxurious hotel include 2 beach bars, a snack bar/deli, and a beach shuttle. Fellow travelers say great things about the helpful staff.

Languages

Catalan, English, French, German, Portuguese, Russian, Spanish

At a glance

Hotel size

  • 124 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets stay free (dogs and cats only, 1 total)
  • Service animals welcome
  • Restrictions apply*
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Offsite

  • Free beach shuttle

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • 6 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • 4 poolside bars
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children's menu
  • Lifeguard on site

What to do

  • On a private beach
  • Beach club (surcharge)
  • Free beach shuttle
  • Shopping
  • Free use of nearby fitness center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach cabanas (surcharge)
  • Free beach shuttle
  • Pool cabanas (surcharge)
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 9 buildings/towers
  • Built in 2023
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop garden
  • Garden
  • Terrace
  • Communal living room
  • 5 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Banquet hall
  • Reception hall
  • Outdoor entertainment area
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Front entrance ramp
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar near toilet
  • Transfer shower
  • Doorbell and phone notification
  • Well-lit path to entrance
  • Pool access ramp on site
  • Smooth flooring in public areas
  • Smooth flooring in room

Room amenities

Be entertained

  • 55-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Wet bar
  • Espresso maker
  • Bathrobes and slippers
  • Children's robes

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Deck or patio
  • Individually furnished and decorated

Freshen up

  • Separate bathtub and shower
  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi (speed of 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Phone
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

The St. Regis Spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Chaya - Overlooking the ocean, this family restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Toro - Overlooking the ocean, this theme restaurant specializes in Latin American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open select days.
Riviera - This poolside family restaurant specializes in Mediterranean cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Beach Club - This beachfront restaurant specializes in Tex-Mex cuisine and serves lunch only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Jack's Club - This poolside sports bar specializes in American cuisine and serves lunch only. Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately MXN 40 to 50 per person

Children & extra beds

  • Rollaway beds are available for MXN 1775.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 7:00 PM
  • Guests under 18 years old are not allowed in the spa

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Frequently asked questions

Does The St. Regis Kanai Resort, Riviera Maya offer free cancellation for a full refund?
Yes, The St. Regis Kanai Resort, Riviera Maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at The St. Regis Kanai Resort, Riviera Maya?
Yes, there are 5 outdoor pools. Guests have pool access from 7:00 AM to 7:00 PM.
Are pets allowed at The St. Regis Kanai Resort, Riviera Maya?
Yes, cats and dogs stay free, with a limit of 1 total. Food and water bowls are available.
Is parking offered on site at The St. Regis Kanai Resort, Riviera Maya?
Yes, there's free self and valet parking.
What are the check-in and check-out times at The St. Regis Kanai Resort, Riviera Maya?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at The St. Regis Kanai Resort, Riviera Maya?
No, this hotel doesn't have a casino, but Riviera Gran Casino (21-min drive) is nearby.
What is there to do at The St. Regis Kanai Resort, Riviera Maya and nearby?
The St. Regis Kanai Resort, Riviera Maya has 4 poolside bars, 2 beach bars, and a private beach, as well as a spa, a Turkish bath, and a garden.
Are there restaurants at or near The St. Regis Kanai Resort, Riviera Maya?
Yes, there are 6 onsite restaurants, featuring alfresco dining, international cuisine, and ocean views.
Does The St. Regis Kanai Resort, Riviera Maya have any outdoor private spaces?
Yes, every room features a deck or patio.
What's the area around The St. Regis Kanai Resort, Riviera Maya like?
The St. Regis Kanai Resort, Riviera Maya is a short 1-minute walk from Maroma Beach and 11 minutes' walk from Paradise Beach.

The St. Regis Kanai Resort, Riviera Maya Reviews

Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Best in Riviera Maya
Had an amazing time with my Family. Room pool gave it a special touch.
Jose, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

El hotel esta increible, las instalaciones muy bien. El servicio en albercas tiene que mejorar, se tardan mas de 1 hora en traer cualquier cosa. También la limpieza de los cuartos tienen que hacerla mejor
Rodrigo Baeza, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Beautiful new hotel
I Never write hotel reviews... but my stay this time was exceptional so here it goes. The hotel is new and well integrated into the mangroves by keeping a large portion of the forest intact. You can often see a wild animal walk by. The hotel itself was only open in 2022 and is beautiful in every way. Restaurants are great, and the beach and the pools are beautiful, warm, and pleasant. I will try to come back one day.
Zinaida, 4-night family trip
Verified Hotels.com guest review

8/10 Very good

Jonathan, 6-night trip
Verified Orbitz guest review

4/10 Fair

Terrible food and service… súper over priced
Maricarmen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Philip, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Chaya, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful property! Great food! Excellent service!
Alethia, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

We had an amazing time in here, thanks to all the staff.
LianFei, 5-night trip
Verified Expedia guest review

10/10 Exceptional

Incredible property with amazing staff!
jason, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Excellent stay and amazing service!
Suhair Adi, 2-night family trip
Verified Expedia guest review

8/10 Very good

Lots of kids
Loved this hotel! But.. it’s not a romantic place for couples. There are ALOT of children.. there is an adult only beach club area which was great!! … you’ll be around lots of kids at the restaurants and shared spaces. Feedback: limit how many ppl per room allowed and a separate building for adults only. (My room was next to a large, super loud family with 3 kids, parents and a grandparent in normal room.. not a suite! Making it hard to enjoy outdoor area, thankfully only had 1 night with them… I would have left if it was longer) Service was great, food amazing. Hesitant to go back only based on spending as much as I did and it feeling like Disney, unable to relax.
I got the room with a plunge pool.
Toro was great.
5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful hotel, can’t wait to go back
AKOP, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

The best of the best in Rivera Maya
Highly recommend the St Regis Kanai. Beautiful location, great service, amazing staff.
Alexander, 4-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Just came back from the st regis kanai and already planning on coming back. I’ve stayed at many top resorts around the world and this was the best resort I’ve ever stayed at. The service is unmatched here everyone is so kind and so accommodating. The food was amazing we enjoyed every meal we ate especially toro we went every night. Frank and victor at toro were so kind and took such great care of us. Antonio at the pool was amazing he went out of his way everyday to make sure we were happy thank you for making our vacation even more amazing. The housekeeping staff are the best I’ve seen 10/10. The spa was so beautiful and the staff were so kind and so helpful. Thank you st regis kanai for the most amazing experience we’ve ever had in Mexico.
Victoria, 4-night romance trip
Verified Expedia guest review

2/10 Poor

bad experience by staff and Chaya restaurant food presentation not well trained staff
Ara, 1-night family trip
Verified Orbitz guest review

8/10 Very good

I received a welcome email from the St Regis. However, when I replied to indicate that this was a trip for our engagement, and to inquire about restaurant reservations, no one replied and I emailed the resort twice prior to arrival. Also, we paid an upgrade fee to have a room with a plunge pool. However, when the pool is running, there was a constant gurgling noise that was very distracting and I had to contact the front desk or our Butler on three different occasions to have maintenance come correct it. Lastly, we ordered two margaritas at the pool bar and the price quoted was $400 MXN (each); however, we were charged significantly more than the price on the menu. Overall, the resort is gorgeous there are still some kinks that need to be ironed out to receive a 10 out of 10.
John Graeber,, 3-night romance trip
Verified Orbitz guest review

10/10 Exceptional

A 5 Star Experience
The resort is wonderful! Very unique architecture, excellent service, amazing food. It truly is a 5 star property where you can relax and be pampered! Highlight was dinner at Toro and our tequila tasting experience with Mario at the St. Regis bar! Pool and beach area is perfection!
Shannan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

My wife and I stayed the weekend before Thanksgiving for a relaxing getaway. The property is essentially brand new and our suite was the nicest hotel room I've ever stayed in. Pool service and butler were exceptional. The hotel is a little sleepy, but if your looking for a getaway to relax this is the hidden gem you've been looking for.
Jason, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Magdi, 5-night trip
Verified Expedia guest review

8/10 Very good

SAILESH, 4-night trip
Verified Expedia guest review

6/10 Good

Not great for a St Regis; ok for a Marriott. Will not be back.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jose Miguel Simon, 4-night trip
Verified Expedia guest review

8/10 Very good

Kenny, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nune, 4-night trip
Verified Expedia guest review