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Grand Hotel Colonial Cancun

3.0 star property
Hotel with outdoor pool, near Plaza 28

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hotel Colonial Cancun

Outdoor pool
Desk, laptop workspace, iron/ironing board, free WiFi
Courtyard
Reception
Lobby sitting area

Reviews

7.2 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
Main amenities
  • Daily housekeeping
  • Outdoor pool
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Concierge services
  • Tour/ticket assistance
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Garden
  • Daily housekeeping
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
Desk
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Courtyard View

Family Room, Courtyard View

Family Room, Courtyard View

Highlights

Air conditioning
LCD TV
Ceiling fan
Private bathroom
Satellite channels
Wardrobe or closet
Daily housekeeping
Desk
  • 17 sq m
  • Sleeps 6
  • 3 Double Beds

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Interior detail

Hotel Santa Maria Cancun

Free parking
Free WiFi
Air conditioning
24/7 front desk
7.0 out of 10, Good, (433)
The price is CA $41
CA $54 total
includes taxes & fees
Nov 25 - Nov 26
Hotel Santa Maria Cancun
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About the area

Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 1 min walk - 0.1 km
  • Plaza 28 - 13 min walk - 1.1 km
  • Plaza Las Americas - 3 min drive - 3.1 km
  • Puerto Cancun Marina Town Center - 5 min drive - 3.6 km
  • Cancun Mall - 6 min drive - 4.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Black Café - ‬3 min walk
  • ‪Cocina Libanesa Sahara - ‬3 min walk
  • ‪11:11 Club - ‬10 min walk
  • ‪El Crustáceo Cascarudo - ‬1 min walk
  • ‪La fonda de la tulum - ‬7 min walk

About this property

Grand Hotel Colonial Cancun

When you stay at Grand Hotel Colonial Cancun, you'll be just a 5-minute drive from Plaza 28 and Plaza Las Americas. Guests can enjoy the outdoor pool or take advantage of nearby snorkeling. Also, Puerto Cancun Marina Town Center and Ultramar Ferry Puerto Juárez are within a short drive. Fellow travelers love the helpful staff and location.

Languages

English, Spanish

At a glance

Hotel size

  • 47 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 3 PM; Check-in end time: anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (10 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms (speed: 50+ Mbps)

Parking

  • No onsite parking

Other information

  • Designated smoking areas

Property amenities

Traveling with children

  • Children stay free (see details)

What to do

  • Ecotours nearby
  • Boat tours nearby
  • Snorkeling nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • An outdoor pool
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 50+ Mbps)

More

  • Daily housekeeping

Fees & policies

Pets

  • Pets are allowed for an extra charge of MXN 150 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.

Also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

Is there a pool at Grand Hotel Colonial Cancun?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Hotel Colonial Cancun?
Yes, pets are welcome. There's a charge of MXN 150 per pet, per night.
Is parking offered on site at Grand Hotel Colonial Cancun?
Sorry, there's no onsite parking at Grand Hotel Colonial Cancun.
What are the check-in and check-out times at Grand Hotel Colonial Cancun?
Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Grand Hotel Colonial Cancun?
No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Codere Casino Paseo Cancun (3-min drive) are both nearby.
What is there to do at Grand Hotel Colonial Cancun and nearby?
Have fun with nearby activities like boat tours and snorkeling. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a garden.
What's the area around Grand Hotel Colonial Cancun like?
Grand Hotel Colonial Cancun is in Downtown Cancun, a short 13-minute walk from Plaza 28 and 9 minutes' walk from Benito Juarez Municipal Building. Travelers say that the hotel is in a great location.

Grand Hotel Colonial Cancun Reviews

Reviews

7.2

Good

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Popular mentions

Room
Location
Restaurant
Wifi
Bathroom
Service staff
Flights
Luggage
Breakfast
Bed

Reviews

10/10 Exceptional

All staff was very helpful and nice
Julio, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 2-night trip
Verified Hotels.com guest review

6/10 Good

A/c leaking
Maria Celeste, 3-night trip
Verified Expedia guest review

8/10 Very good

Property was decent for the money, but it desperately needs some maintenance in many areas. Staff was very friendly and room was kept clean. Excellent water pressure and good working AC unit, unfortunately no fridge in the rooms. Bar across the street turns up the music very loud and is noticeable till 3 or 4am ….. definitely bring some earplugs 😂
Albertus H, 8-night trip
Verified Expedia guest review

4/10 Fair

Internet dropped every few minutes. There was a nightclub infront and behind hotel that blasted music till 4 am every night. In 5 ngts we had hot water 2 times, the rest of the time it was cold or luke warm.
James, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Julio, 1-night trip
Verified Hotels.com guest review

6/10 Good

Looks can be deceiving
The bed was not a real bed but a concrete slab with a mattress on it. The mattress was o.k The water pressure was non existent, hot water run out, the breakfast that they advertise in the room is a restaurant 2 blocks away, but what is offered in the room is not what you get when you go to the restaurant.
Oscar Enrique, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great
Very nice place to stay all eating places as close as 1 min walk
Julio, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Not bad for the price, near the bus station which is good if you take the bus to downtown from the airport and only have carryon it’s an easy walk. Clubs with loud music on either side but didn’t affect my sleep. Needs some minor renovations but all around decent for a cheap hotel in cancun.
Joel, 2-night trip
Verified Expedia guest review

8/10 Very good

Limpio y ordenado
Catalina, 2-night romance trip
Verified Expedia guest review

6/10 Good

Beautiful hotel and upbeat staff members, but none of the staff spoke english.
Jonathan, 4-night trip with friends
Verified Expedia guest review

6/10 Good

Hotel hard to get to no cab driver can get in to drop you so may as well walk to it from the ado bus station a short distance away . It was ok clean for a 2 to 3 star hotel nothing fancy a bed . No Wi-Fi even at front desk . Wi-Fi very vital to confirm airline .nite clerk watching video on phone ./WiFi ?
Norma, 1-night trip
Verified Expedia guest review

6/10 Good

Shoukri, 4-night trip
Verified Orbitz guest review

6/10 Good

Loud music until 5am
Petru, 2-night romance trip
Verified Expedia guest review

4/10 Fair

I don’t like
Guadalupe, 1-night trip
Verified Expedia guest review

6/10 Good

You get what you pay for. Its perfection adequate for a 1 night stay, but is tired and basic
sarah, 1-night trip
Verified Expedia guest review

2/10 Poor

Dirty and old
Dirty, old, not maintained small hotel located very close to the ADO bus terminal. Sheets were stained, no blanket. Way too expensive for one night transit (paid 75CAN$).
Alexandra, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AMAURY, 1-night trip
Verified Hotels.com guest review

6/10 Good

Yildis, 1-night trip
Verified Expedia guest review

4/10 Fair

No WIFI NO ELEVATOR
JAYESHKUMAR, 2-night trip
Verified Expedia guest review

2/10 Poor

Convenient location, way too noisy
Hotel is conveniently located near main ADO bus terminal. However, condition of room was fair and wifi was slow. Biggest issue was non-stop noise from club across the street until 3am (on a Sunday night). Staff was unwilling to move us to a room further from street. Don't stay here. There are better, quieter hotels which are also close to the bus terminal in the same price range.
james j, 1-night trip
Verified Hotels.com guest review

8/10 Very good

It did the job, I needed somewhere to sleep off sedation from a dentist appt. We only stayed a few hours but I was able to get some rest there.
Stephanie, 1-night romance trip
Verified Expedia guest review

8/10 Very good

estan muy bien ubicados y sus tarifas accesibles y su personal de recepcion amable
Miguel, 3-night romance trip
Verified Expedia guest review

6/10 Good

Zaw T, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Damian, 3-night trip
Verified Hotels.com guest review